State Farm® Insurance Agent John Cho

"Extremely pleased with the quick and thorough response from Sandy! She provides the best customer service. Again, I want to give an excellent review for this office staff especially Sandy and the help she continues to give me. Called today and Sandy was so very helpful in answering my questions and sending me additional information. Kudos to her outstanding customer service!! I am very pleased with the customer service and response time I have received from John Cho and his staff. I want to give a special shout out to Sandy that works in the office. She has helped me numerous times and each time has handle my questions or issues thoroughly, efficiently and with respect. I would highly recommend this office to service your insurance needs."

"John Cho's office was amazing to work with when they assisted me with several policies! Their team was fast, knowledgeable, and great with communication. You will not be disappointed choosing John Cho's office for your insurance needs!"

"What a great State Farm office to work with! Edwin answered the phone when I called and was very pleasant. His knowledge and expertise are evident just based on the way he speaks about insurance. Would 10 out of 10 recommend working with this office if you're in California!"

"Sandy is so kind and amazingly responsive. Love working with her. Thank you for great customer care."

"Sandy was extremely helpful and pleasant in updating my insurance policy when I moved from out of state!"

"I can always count on Sandy at John Cho's office to help with my many State Farm policies. The latest interaction [substitute a recently acquired car in place of the one traded in] went off without a hitch, which is most often the case."

"Every request I make is attended to immediately and correctly. Officer Manager Sandra is on top of things. Best insurance service in San Diego County."

"Edwin was very helpful and quick to respond!"

"Update review for 2026 Been with John since early 2000 and even through the turmoil of the insurance business in California John’s office always comes through. The office help especially Sandy is always very helpful"

"State Farm is amazing! Especially this local office. It was a stark contrast to the phone call I made before with GEICO- I was on hold for 45 minutes with no help once they answered. I called State Farm and talked to Edwin, who quickly helped me add a new vehicle to my policy and I was off the phone within a few minutes. Thank you! We will forever be State Farm customers."

"I had a great experience with Edwin from State Farm. He was fast, efficient and made everything easy to understand"

"Sandy at State Farm is amazing. She’s professional, responsive, and always makes sure everything is handled smoothly. She truly goes above and beyond—highly recommend! For all insurance needs"

"I highly recommend working with Edwin Song, he was very helpful and efficient."

"Bruce provide me with a great service and resolving my issues."

"Sandy is very helpful and gets back to me right away when I contact her."

"We have been State Farm customers for more than 20 years. John Cho and staff have provided excellent customer service in good times and bad. Sandy is particularly helpful and a pleasure to work with whether you need to file claim or get a quote for a new vehicle purchase. We highly recommend John’s office!"

"I have been with this State Farm office for years dating back to my time as an Active Duty Marine. They have always been top flight. Recently my daughter lost her car insurance from another company while I was out of town. I called them and they could not have been more helpful in adding her to my account and ensuring she had coverage right away. They then helped me move my wife over to my account. Not only making things convenient but cost effective. A special thanks to Kerrigan from this office. She handled everything each time. Dealing with the same person who already knew everything was awesome. A profound thank you."

"I really appreciated Edwin reaching out to me to keep me up to date on a client that he was working with that recently moved back to the area. :)"

"Ms Warren, and everyone in the office are always courteous, and helpful at all times. I highly recommend them."

"Very good service prompt replies. Edwin Star from this office has always been very helpful whenever I've had a question or needed a form."

"Bruce me ayudó, muy buena persona, se nota q le gusta mucho trabajo…. Les recomiendo"

"Been with this company for awhile with mostly no issues however today I had a horrible trying to use the roadside assistance I thought I was paying for. I made a payment and was told my policy was active, but when I tried to request help, both the app and website blocked me. Customer service said my policy hadn’t been reinstated even though they saw my payment and then told me I’d have to pay out of pocket. I specifically confirmed during the payment that everything would be reactivated, but now I’m being told it wasn’t processed correctly. I’m stranded without access to my car or extra funds, and none of this was communicated upfront. This is one of the most frustrating and poorly handled situations I’ve ever dealt with. The lack of transparency and accountability is unacceptable. I reached out to John who says nothing could be done until Monday. I needed this resolved immediately, and I wouldn’t recommend this experience to anyone."

"Bruce Alto is the best!! He is very kind, patient and efficient! Takes care of you quickly without wasting your precious time."

"Sandy has always been very helpful and professional thanks for all you do"

"I have been a client of John Cho since 2019. Whether in office, by phone, or through email, their service has been prompt, courteous, and thorough. Today, I emailed a copy of a certificate entitling me to a discount. I received a reply from Sandy within the hour, confirming receipt and application of the discount. All on the day before Thanksgiving. That sets the standard on service!"